Shipping

We send products nationwide to urban addresses with New Zealand Couriers, this assures next day delivery so orders arrive in the best condition possible. Dispatching Monday to Thursday.

All frozen orders are dispatched in polystyrene boxes, as these products are frozen we cannot ensure that they will be frozen on arrival, it is best to fill the polybox to the maximum capacity so the products can have the best chance, due to the heat of summer or longer delivery times. It is advisable to order as below -

4 x 1kg packs

6 x 500g packs

10 x 1kg packs

20 x 500g packs

It is at the customers risk when ordering frozen products that are sent on overnight courier.

Rural Delivery is not advisable as can take 2-3 days to receive orders and is considerably higher in shipping price - if you have a rural address please contact us directly as there are drop points and agents within New Zealand that can have orders delivered to for pick up. sales@purepetfoods.nz

Big Chill Frozen Transport can be used for large orders, but is for delivery to commercial addresses only.